July 9, 2026
1:00 - 2:00 pm ET
$149 Includes Playback without Expiration
Fraudsters target branches through check fraud, identity theft, and social engineering. This session equips managers with strategies to create a secure branch environment while maintaining a welcoming atmosphere for customers.
We’ll explore fraud prevention controls, staff training, and incident response tactics that protect customers, staff, and the bank’s reputation.
Key Takeaways:
Identify the most common fraud schemes in branches.
Implement fraud prevention controls that don’t burden customers.
Train staff to recognize and respond to fraud attempts.
Establish clear incident response and escalation processes.
Balance security with customer experience.
