Webinar Date/Time

September 8, 2026
1:00 - 2:00 pm ET

$149 Includes Playback without Expiration

About this Event

Event Description

Onboarding cannabis clients is a high-stakes process that sets the tone for the relationship and for regulatory compliance. This webinar provides a step-by-step framework for onboarding CRBs, from application review through account approval.

Attendees will learn how to design onboarding processes that are thorough, transparent, and efficient, reducing delays while satisfying examiners.

Key Takeaways:

  • Understand essential documentation requirements for CRBs.

  • Structure onboarding workflows to avoid bottlenecks.

  • Communicate expectations clearly to cannabis clients.

  • Incorporate risk scoring into the onboarding process.

  • Document onboarding decisions for examiner review.

Instructor(s)

Erin O'Donnell

Co-Founder- American Cannabis Bankers Association

Erin O'Donnell, Founding Partner of the American Cannabis Bankers Association, Co-Founder of BankersHub and Co-Founder and former CEO of Bankerstuff oversees product innovation and education. She has over 30 years of experience in strategic event management, specializing in technology and online delivery of content.

Michael Beird

VP, Treasury Management - Southwest Capital Bank<br>Founding Partner - ACB

Michael Beird is the Vice President of Treasury Management for Southwest Capital Bank, a canna-friendly institution in New Mexico. Michael also co-founded the ACB after spending over a decade building BankersHub, the leading online education platform in financial services, in order to bring nationally renowned speakers to smaller financial institutions, community banks and credit unions through webinars, on-demand certifications and live-streaming from conferences and conventions. BankersHub launched the industry's first Cannabis Banking Professional certification in 2020 and is now leading the effort to bridge education and compliance between these two heavily regulated industries with his co-authoring the recent Wiley book, "Cannabis Banking: Legal Frameworks and Practical Solutions for Cultivating Compliance"