Webinar Details

Tuesday, March 10, 2026
1:00 pm ET, 10:00 am PT

$149 for Live Event AND Playback without expiration


As cannabis-related businesses (CRBs) seek more seamless payment solutions, financial institutions must navigate the complexities of Regulation E when offering debit card services. The increasing use of debit cards in cannabis transactions raises critical questions about consumer protections, liability, and dispute resolution. What happens when a cannabis purchase is disputed? How do financial institutions handle chargebacks for transactions in a federally illegal industry? This webinar will explore the intersection of cannabis banking and Regulation E, outlining the obligations of financial institutions, the challenges of processing chargebacks, and best practices for mitigating risks in electronic payments.

Chargebacks in cannabis banking present unique regulatory and operational challenges. Since cannabis remains federally illegal, many payment processors operate in gray areas, increasing the risk of fraud and financial losses for banks and credit unions. This session will discuss how to handle consumer disputes, the potential implications for financial institutions, and strategies to protect both CRBs and their banking partners. Experts will provide guidance on aligning chargeback policies with regulatory requirements while minimizing risk exposure.

What You’ll Learn:

  • Overview of Regulation E and its applicability to cannabis-related transactions
  • How financial institutions should handle debit card disputes and chargebacks for cannabis purchases
  • Risks and liabilities for banks and credit unions offering debit card services to CRBs Compliance considerations for transaction monitoring and dispute resolution
  • Best practices to reduce fraud and chargeback exposure in cannabis banking

Instructor(s)

Joe Zahaitis

President - Bankcard International Group Corp Bankcard International Group Corp

My background spans payments, pricing models, risk and compliance, vendor management, and revenue operations but just as importantly, it includes years of building and leading high-performing sales and account management teams. I’ve spent my career at the intersection of how revenue is generated, how it is managed, and how leadership decisions quietly shape long-term outcomes. Through Zahaitis Consulting (ZAH) and The Payment Process (TPP), my work is intentionally advisory and educational. I don’t sell payment processing or software. I help business owners, operators, and executive teams understand how their revenue and payment systems actually work with their CURRENT vendors where they create value, where risk hides, and where complexity has replaced clarity.

Erin O'Donnell

Co-Founder- American Cannabis Bankers Association

Erin O'Donnell, Founding Partner of the American Cannabis Bankers Association, Co-Founder of BankersHub and Co-Founder and former CEO of Bankerstuff oversees product innovation and education. She has over 30 years of experience in strategic event management, specializing in technology and online delivery of content.