Webinar Details

Monday, May 19, 2025
1:00 pm ET, 10:00 am PT

$149 for Live Event AND Playback without expiration


As cannabis-related businesses (CRBs) seek more seamless payment solutions, financial institutions must navigate the complexities of Regulation E when offering debit card services. The increasing use of debit cards in cannabis transactions raises critical questions about consumer protections, liability, and dispute resolution. What happens when a cannabis purchase is disputed? How do financial institutions handle chargebacks for transactions in a federally illegal industry? This webinar will explore the intersection of cannabis banking and Regulation E, outlining the obligations of financial institutions, the challenges of processing chargebacks, and best practices for mitigating risks in electronic payments.

Chargebacks in cannabis banking present unique regulatory and operational challenges. Since cannabis remains federally illegal, many payment processors operate in gray areas, increasing the risk of fraud and financial losses for banks and credit unions. This session will discuss how to handle consumer disputes, the potential implications for financial institutions, and strategies to protect both CRBs and their banking partners. Experts will provide guidance on aligning chargeback policies with regulatory requirements while minimizing risk exposure.

What You’ll Learn:

  • Overview of Regulation E and its applicability to cannabis-related transactions
  • How financial institutions should handle debit card disputes and chargebacks for cannabis purchases
  • Risks and liabilities for banks and credit unions offering debit card services to CRBs Compliance considerations for transaction monitoring and dispute resolution
  • Best practices to reduce fraud and chargeback exposure in cannabis banking

Instructor(s)

Erin O'Donnell

Co-Founder- American Cannabis Bankers Association

Erin O'Donnell, Founding Partner of the American Cannabis Bankers Association, Co-Founder of BankersHub and Co-Founder and former CEO of Bankerstuff oversees product innovation and education. She has over 30 years of experience in strategic event management, specializing in technology and online delivery of content.

Michael Beird

Founding Partner - ACB

Michael co-founded the ACB after spending over a decade building BankersHub, the leading online education platform in financial services, in order to bring nationally renowned speakers to smaller financial institutions, community banks and credit unions through webinars, on-demand certifications and live-streaming from conferences and conventions. BankersHub launched the industry's first Cannabis Banking Professional certification in 2020 and is now leading the effort to bridge education and compliance between these two heavily regulated industries with his co-authoring the recent Wiley book, "Cannabis Banking: Legal Frameworks and Practical Solutions for Cultivating Compliance"